Frequently Asked Questions

What do I bring with me to class?

A yoga mat and water.

For Couples Prenatal Yoga, bring two yoga mats and water for each of you.

Is each class 1st, 2nd, and 3rd Trimester friendly?

Yes! All three trimesters are welcome in each class. 

Where are you located?

Inside the Southside on Lamar building in Dallas, TX.

Do I have to pre-register for class?

Yes, pre-register for classes here: 
https://mamacitayoga.com/prices-memberships/

How do I cancel my membership?

There is a 30 day requirement to cancel. Email mamacitayoga@gmail.com with Subject ‘Cancel’ and include first and last name in the email.

Can I put my Membership on ‘Hold’ until after Baby is born?

Yes. There is a 30 day requirement to Hold. Email mamacitayoga@gmail.com with Subject ‘Hold’ and include your first and last name in the email.

What is the cancellation/no show policy?

Cancellations made 24 hours or more before the scheduled class incur no fee.

Cancellations made under 24 hours before the scheduled class time will result in a $15 fee. Clients who do not show up for their scheduled class will be charged a class credit equivalent to the class they missed. If a class is canceled due to Doula Carla attending a birth, she will give a 24 hours notice of the class cancellation, there will be no charges, and you will be given a 1 class credit added to your account. 

How do I cancel my booking?

Log in to your account-Under Upcoming Bookings-Click View All Bookings-Find the class you would like to cancel-click cancel button. You will then have the credits added back to your account to rebook. If you cancel less than 24 hours, you will be charged $15. If you give 24 hours or more notice, there will be no fee.

Where do I park?

FREE parking at the front of the building, street parking with meters, or there is extra parking in “Retail Parking” on the side of the building. Retail Parking pins below:
Apple Maps
https://maps.apple.com/?ll=32.767904,-96.797769&q=Dropped%20Pin&t=m

Google Maps
https://maps.app.goo.gl/PHVuzomcNXFfz2Gt9

Do I need to create an account?

Yes. Creating an account offers a seamless way to update your contact information, keep track of your classes, and your purchases. You can create an account online, in-studio, or by calling the studio.

How early should I arrive?

If it’s your first time with us, we recommend arriving at least 20 minutes before your class. This will insure you have plenty of time to find parking, take the elevator, and find the studio inside the Southside on Lamar building. Doors open 30 minutes before class start time for each class.

Do you offer gift certificates?

Yes, we do! You can purchase a gift certificate here:
https://mamacitayoga.com/prices-memberships/

Do you have childcare in the studio?

We do not offer childcare services at the studio. 

Are there forms to fill out prior to class?

Yes. Once you create your account, you will be emailed two separate emails. An “Intake Form” and “Emergency Contact Form”. Please fill out both prior to class.